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Confidence in Clean

Keeping Key Tower Employees & Visitors Safe is Our Top Priority

At Key Tower, our focus is on the health and welfare of our tenants, their guests, and our staff. We’ve thoughtfully created new and enhanced protocols for anyone entering the building that are intentional and comprehensive. The environment we are currently in is changing day by day. We will adjust our procedures accordingly, as we follow the guidelines given by the CDC and the State of Ohio.

This page will be updated as new information becomes available.

Public Spaces

Public Spaces

New Cleaning Protocols:

Cleaning and disinfecting high-touch areas at least 4 times daily and nightly with ALPHA-HP.

Above standard cleaning is being offered if needed with ALPHA-HP or Clorox 360.

Added Day Porters, who are highly visible and continually disinfect high-touch areas.

Added hand sanitizers in multiple Common Area locations.

Installed clear plastic physical barriers, at the security desk, lobby attendant station for guests at the security desk and the concierge desk.

Weekly electrostatic disinfect treatments for high-traffic areas.

Repositioned chairs in common areas to ensure proper social distance.

Added social distancing measures at Starbucks.

Elevator Protocols

Elevator Protocols

Instituted New Elevator Protocols:

Only three people (in a triangle) are encouraged to ride in one elevator together.

Added clear signage upon entering the lobby, at each turnstile, and inside the elevator lobby that communicates the new procedures.

Added Lobby Attendants to provide guidance on the East side of the lobby.

Staff & Supplies

Staff & Supplies

Maintaining a supply of PPE for required employees, with training on use of all materials.

Requiring sick employees to stay home.

Evaluating existing supplies and ensuring commercial grade/EPA-regulated cleaning chemicals and disinfectants are being used.

Additional Signage

Additional Signage

Added signage to support traffic patterns throughout the building Lobby/Common Areas, as well as social distancing support.

Displayed posters in high-visibility areas that encourage good hand hygiene and proper coughing/sneezing protocol to help stop the spread of viruses or other germs.

Positive Protocol

Positive Protocol

Designed a protocol for any suspected or confirmed cases of COVID-19.

Following Ohio Department of Health and CDC procedures in the event a person suspected/confirmed to have COVID-19 has been in the facility.

What You Can Do to Help

What You Can Do to Help

Follow all CDC, Federal and State guidelines to maintain social distancing and follow federal, state and local mandates or recommendations for wearing face masks/coverings.

Ask vendors and contractors to wear face masks/coverings.

Maintain proper hygiene by frequently washing hands.

Try to limit the number of guests/visitors.

Consider staggered work hours.

Follow state and local guidelines regarding limits on meetings and gatherings; CDC and the State currently recommends meeting limitations of 10 people or less.

"You can see a focused energy of creative talent — people who would have the option to go anywhere, but they're making Cleveland great again."

George Stone, Editor National Geographic Traveler

"You can see a focused energy of creative talent — people who would have the option to go anywhere, but they're making Cleveland great again."

George Stone, Editor National Geographic Traveler

CAN I LIVE?

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4000 KEY CENTER • 127 PUBLIC SQUARE • CLEVELAND, OH 44114-1309

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